Privacy Policy for Oro Solar Energy

Effective Date: May 26, 2026

At Oro Solar Energy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us regarding our solar products and services.

By using our website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, place an order, or communicate with us, we may collect:

• Full name
• Phone number
• Email address
• Physical address
• Company or business name (if applicable)

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Non-Personal Information

We may automatically collect:

• Browser type
• Device information
• IP address
• Pages visited
• Time spent on our website
• Referral sources

This helps us improve website performance and user experience.

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2. How We Use Your Information

We use the information collected to:

• Respond to inquiries and customer requests
• Process orders and quotations
• Provide customer support
• Improve our products and website experience
• Send updates, offers, or service-related communication
• Monitor website performance and security

We do not sell or rent your personal information to third parties.

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3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You can choose to disable cookies through your browser settings.

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4. Third-Party Services

We may use trusted third-party tools and services, including:

• Google Analytics
• Payment service providers
• WhatsApp communication
• Web hosting services

These third parties may process limited information necessary to provide their services securely.

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5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee absolute security.

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6. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

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7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your information where applicable
• Opt out of marketing communication

To make such requests, please contact us using the details below.

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8. Children’s Privacy

Our website and services are not directed toward children under 16 years of age. We do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

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10. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Oro Solar Energy

Website: orosolarenergy.com

Phone: +254 722 163 130
Email: info@orosolarenergy.com
Location: Information House, Nairobi, Kenya